When the forecast is for rain, that's when we shine

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Guarantee & Warranty

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10 Year 'No Leaks' Written Guarantee.


At Rainaway Spouting on the Spot we stand by everything we do.  In fact, we guarantee it.  If you are not entirely happy with your new spouting, we'll put it right - no questions asked.  And while most unlikely, any repairs during the guarantee period will be free of charge.

Please read below on the tasks that you are asked to do in order to protect and retain your guarantee with us:

 

Minimum Maintenance Requirements for Your
10 Year Guarantee

  1. Washing of naturally unwashed areas at least every 6 months.
  2. Removal of debris from gutters every 6 months.
  3. Any noticeable buildup of salt deposits and/or other contaminants are removed when identified.
  4. When considering overpainting please consult with your local Spouting on the Spot franchisee to ensure correct procedures are undertaken.
  5. Inspection of the roof, including fasteners, repair any damage every 6 months.
If you can't do this, then call your local branch and they can take care of this for you!

 

Warranty terms for ColorCote® pre-painted metal products.


That ColorCote® ZR8™, ZRX™, ZM8™, ZMX™, AR8™ and ARX™ pre-painted metal products used in the manufacture of RAINWATER PRODUCTS (guttering, downpipes and fascia) will perform as follows:
 

1. Resistance to flaking, peeling and excessive fade

ENVIRONMENT

Spouting, Downpipes and Fascia

 

ZR8
ZM8

ZRX
ZMX

AR8
ARX

Mild, Moderate, Industrial Marine ISO cat.1-3

10yrs

12yrs

12yrs

Severe Marine ISO cat. 4

N/R

10yrs

10yrs

Very Severe ISO cat. 5

N/R

N/R

10yrs

2. Will not perforate as a result of corrosion

ENVIRONMENT

Spouting & Downpipes

Fascia

 

ZR8

ZM8

ZRX

ZMX

AR8

ARX

ZR8

ZM8

ZRX

ZMX

AR8

ARX

Mild, Moderate, Industrial Marine ISO cat.1-3

10yrs

12yrs

15yrs

15yrs

15yrs

15yrs

Severe Marine ISO cat.4

N/R

10yrs

15yrs

N/R

15yrs

15yrs

Very Severe ISO cat.5

N/R

N/R

10yrs

N/R

N/R

15yrs

Refer to the ColorCote® technical brochures for specific details on each product.

ColorCote® products will inevitably weather, chalk, and fade over time as a result of normal wear and tear.

The Environmental classifications are described in AS/NZS 2728 : 2007, and are as summarised in the Atmospheric Environment Usage Guide.

Determination of coating performance will be as per test methods described in Australian Standard AS 1580.

If any ColorCote® ZR8™, ZRX™, ZM8™, ZMX™, AR8™ or ARX™ product fails to perform as warranted we will, at our sole option, repair or replace (including labour) the affected material.

Please note this warranty is subject to the following general terms and conditions:

  • This warranty will not apply to weathering, chalking or fading over time as a result of normal wear and tear.
  • If the ColorCote® ZR8™, ZRX™, ZM8™, ZMX™, AR8™ and ARX™ product has not been selected, processed or maintained in accordance with the published recommendations of Pacific Coilcoaters and accepted good trade practices, this warranty will not apply.
  • If inappropriate fastenings are used or incorrectly installed this warranty will not apply.
  • Defects caused by faulty design, or method of manufacture of Residential Buildings are not covered by this warranty.
  • We must be given the opportunity for inspection on site prior to any remedial action being offered or taken.
  • The product must be manufactured from prime ColorCote® pre-painted metal products.
  • Damage or corrosion resulting from the following are not covered by this warranty:
  1. Damage sustained after installation.
  2. Causes after the product has left our control.
  3. Failure to remove debris leading to the accumulation of moisture retaining matter in gutters and downpipes.
  4. Failure to correctly maintain.
  5. Damage caused by other items such as incorrect installation of aerials, ducts, air conditioning etc.

Pacific Coilcoaters liability under this warranty shall in all cases be limited to replacing or repairing the defective product as specified above including labour. Any repaired or replaced product will be covered by this warranty only for the unexpired portion of the warranty on the original product. Pacific Coilcoaters will not under any circumstances be liable for consequential loss or damage. All claims must be made promptly in writing and accompanied by the original warranty document. This warranty does not in any way affect the rights of a consumer under the Consumer Guarantees Act.
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Franchise Opportunity


An opportunity to be a self-employed and successful business person with an excellent income.

Your Local Branch


p_1.gif We have Spouting on the Spot installers located throughout the country.  Click here to contact your local office:

Contact Us


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For a free quote, you can contact your local installer on this number.  Your call is free and will be diverted to your local office.
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