When the forecast is for rain, that's when we shine
Nationwide Network Freephone 0800 50 50 52

OUR GUARANTEE

A TEN YEAR NO LEAKS GUARANTEE!
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Request a Quote

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Feedback > Customer Survey

Customer Survey

ist2_7267190_customer_survey_2.jpgThank you for choosing Spouting on the Spot. We value your support and your feedback - based on your comments, we can congratulate our team on a job well done and/or look to make improvements in certain areas.  Please note that at the bottom of this survey form you will be asked to choose a charity from our list of three, and we will donate $10 on your behalf. 

Separately, your local franchisee will register your guarantee with us, so that your spouting is protected for the next decade. Please click here to read your maintenance obligations under our guarantee.
Your Invoice Number
How did you find out about us?
Did you also contact other spouting contractors?*
Yes
No
Why did you choose us?
How would you rate the following aspects of our service? Phone Manner (First Contact)
Excellent
Good
Fair
Poor
Product Knowledge
Excellent
Good
Fair
Poor
Ability to answer all your questions (first contact)
Excellent
Good
Fair
Poor
Arranging Appointment Times (first contact)
Excellent
Good
Fair
Poor
Estimator/Quoter - On Time?
Excellent
Good
Fair
Poor
Estimator/Quoter - Appearance?
Excellent
Good
Fair
Poor
Estimator/Quoter - Product Knowledge
Excellent
Good
Fair
Poor
Estimator/Quoter - Product & Colour Range
Excellent
Good
Fair
Poor
Installer - On Time?
Excellent
Good
Fair
Poor
Installer - Appearance?
Excellent
Good
Fair
Poor
Installer - Politeness and Professionalism
Excellent
Good
Fair
Poor
Installer - Workmanship
Excellent
Good
Fair
Poor
Installer - Clean Up?
Excellent
Good
Fair
Poor
General - Overall Service
Excellent
Good
Fair
Poor
General - Overall Service
Excellent
Good
Fair
Poor
General - Are you satisfied with the time taken from first contact to completed job?
Excellent
Good
Fair
Poor
Any comments?
What could we do better?
Your Name and Contact Information:
Charity you would like your $10 donation to be sent to:
Cancer Society of NZ
ARHT Westpac Helicopter
Royal NZ Foundation of the Blind Guide Dogs
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Franchise Opportunity


An opportunity to be a self-employed and successful business person with an excellent income.

Your Local Branch


p_1.gif We have Spouting on the Spot installers located throughout the country.  Click here to contact your local office:

Contact Us


p_2.gif 0800 50 50 52


For a free quote, you can contact your local installer on this number.  Your call is free and will be diverted to your local office.
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